Terms of Use

Last updated: 14 November 2025

1. Who we are

Trial2Member is a UK-based service helping independent gyms and studios improve first-visit-to-member conversion using simple intake funnels and automation (“we”, “us”, “our”).

You can contact us at team@trial2member.com.

2. Website content and no guarantees

• The information on this site is provided for general information only and does not constitute formal advice (financial, legal, tax or medical).
• We aim to keep the information accurate and up to date but make no guarantees, representations or warranties of any kind, express or implied, about completeness, accuracy or suitability.
• Any examples, case studies or performance illustrations are for demonstration only and do not guarantee specific results for your gym or studio.

3. Intake audit calls and services

• When you book an intake audit call, you agree to provide accurate information about your business so the call can be useful.
• The audit call itself is provided free of charge and does not create any obligation for you to purchase further services.
• Any paid work (such as building and running an intake funnel) will be agreed in a separate written proposal or agreement with its own terms, including scope, fees and responsibilities.

4. Your responsibilities

• You agree to use this website in a lawful way and not to attempt to disrupt or interfere with its operation.
• You are responsible for confirming that any intake funnel or messaging we propose is appropriate for your members, your brand and any rules that apply to your facility (including health and safety, safeguarding and advertising rules).
• If you share data about your leads or members with us, you confirm that you have the right to do so and that you will comply with your own data protection responsibilities as a controller.

5. Intellectual property

• Unless otherwise stated, all content on this website (including text, layout and graphics) is owned by or licensed to us.
• You may view, download and print this content for your own internal business purposes, but you must not reproduce, redistribute or create derivative works from it without our prior written permission.

6. Third-party links and tools

• Our site may link to third-party websites or tools (for example Calendly, analytics or social platforms). We do not control and are not responsible for their content, terms or policies.
• Your use of those third-party services is at your own risk and may be governed by their own terms and privacy policies.

7. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with:

• your use of, or inability to use, this website; or
• reliance on any information or materials provided on this website or during free intake audit calls.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be limited or excluded under UK law.

8. Indemnity (business users)

If you use this site or our services in a way that causes loss, damage or legal claim against us, you agree (to the extent permitted by law) to indemnify us for reasonable losses, costs and expenses arising from your misuse, violation of these Terms or infringement of any rights of a third party.

9. Changes to the site and these Terms

• We may update or change the website at any time.
• We may also update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page.
• By continuing to use the site after changes are posted, you accept the updated Terms.

10. Governing law

These Terms and any dispute or claim arising out of or in connection with them are governed by English law. The courts of England and Wales will have non-exclusive jurisdiction.

11. Contact

If you have any questions about these Terms, please contact us at team@trial2member.com.